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  • Quality Policy
  • About us
  • Contact us

Shipping and Returns

Shipping Details

Collect from Store

Pick up your order from our store, if you have sent e-mail confirmation of the order.

Send in Attica

Delivery of your order by a representative of the company or transportation company at no extra cost.

Delivery will be made after consultation with the client.

If the product is not immediately available, the shipment will be made on the next business day of receipt in our store.

Delivery outside Attica - Insular Areas

The cost of delivery of the order in Courier or shipping chosen by the client shall bear the business. The additional costs of transport Courier transport or paid by the customer upon receipt. Please note that goods traveling on behalf of, risk, responsibility and expense of the purchaser. Delivery is within 3-8 days, if product is available.

If the product is not immediately available, the shipment will be made on the next working day will be available.

In case of bad weather conditions, strikes and other factors caused the third shipment may be delayed accordingly.

Cancellation - Back - Replacement Products

The client rododerma.gr has the right to return the product purchased and ask for the replacement of the following cases:

In any case, selling the wrong product or the product of poor or defective quality demonstrable fault of rododerma.gr

In cases where there was a problem - a defect in the product.

In these cases the customer after delivery of the product, you must return it within ten (10) calendar days of receipt. In each case, the products must be returned in the condition received by the customer, complete, undamaged and in their packaging, together with all the documents and original purchase receipt. If the refund is made within that time or fails to fulfill any of the requirements, the rododerma.gr can not accept any return and replacement. The cost of transport for the return charge the company, after consultation.